Billing, cancellation and refunds.

Prices and what is charged

The Personal Style Report is $20, charged once. Occasion Styling is $245, charged once. The Style Blueprint is $595, charged once. Elevate Membership is $179 per month. Concierge Advisory is $6,000 per year.

All prices are in US dollars. Any sales tax or VAT required in your location is calculated at checkout and shown before you pay.

Payments are processed by Stripe. Your card details are entered on Stripe's secure checkout and are never stored by us.

Recurring billing

Elevate renews automatically every month, and Concierge renews automatically every year, on the anniversary of your first payment, using the card on file. Each renewal is charged at the price in force at the time of renewal; we give at least 30 days' notice by email before any price change affects you.

A receipt is emailed for every successful charge, and your full billing history is visible in your account.

You are authorising these recurring charges when you subscribe. You can end that authorisation at any time by cancelling.

Failed payments

If a charge fails, Stripe retries automatically over the following days and we email you so you can update your card.

Your access stays open during those retries — we do not cut you off for a card that expired. If every retry fails, the subscription is cancelled and access ends at that point.

Cancellation

Cancel a membership at any time from your account page. There is no cancellation fee and no notice period.

Cancelling stops the next renewal. You keep full access until the end of the period you have already paid for, and nothing is charged after that.

You can resubscribe later; your Style Blueprint, style reports and past records stay in your account.

Refunds

One-time purchases (Personal Style Report, Occasion Styling, Style Blueprint): refundable in full any time before work begins. Once your report has been generated, or your Blueprint or occasion work has started, the fee is non-refundable because the deliverable has been produced.

Memberships: the current period is non-refundable once it has started, as the month or year of availability has been reserved for you. Cancel instead and access runs to the end of the paid period.

If we make a mistake, deliver something materially different to what was described, or cannot deliver at all, you get a full refund — ask and it is handled.

Approved refunds are returned to the original card and typically appear within 5–10 business days. Access tied to a refunded purchase is closed automatically at the time of the refund.

Disputes

If something is wrong, email us before raising a chargeback — almost everything is resolved the same day.

Requests are made to sharpformco@gmail.com with the email address used at checkout.